ACT! by Sage 2009 (11.0) Description: Product Description
The #1 selling contact and customer manager for over 20 years, ACT! by Sage 2009 (11.0) helps individuals and small business owners work more effectively. Easily access a complete, integrated view of your contact relationships, impress contacts with your follow-up, leave no task undone, and make informed decisions to advance your business.
Average Customer Review:
1 of 4 people found the following review helpful:
Summary: Does not inspire confidence. Poor initial user experience.
Date: 2008-12-25 -
Comment: I bought ACT 2009 based on an exec's past experience with an old old version of ACT. We'll see how the venerable franchise has held up over the years.
During installation, a "Prereq" program that runs in the background throws 2 exceptions, so right off the bat, I think the installation is possibly corrupted.
I let the installation finalize, I launch the program, even with a fresh install, the software takes a long time to launch. This does not bode well for future performance at all.
Ok then, I trudge through this to see if there's anything redeeming. obviously the first order of business is to create a new database: I tried to do it but got an error "Unable to create the database. There is an error connecting to the Microsoft SQL Server".
At this point, I think I would just return the software and look for some other alternative. I am sure there's other companies that have more experience in creating software that's not so buggy.
9 of 9 people found the following review helpful:
Summary: Slow and bulky but full-featured
Date: 2008-10-22 -
Comment: I bought this product because Outlook 2007 didn't seem to have as much power and flexibility for business management. After installing Act 2009 and adding all of my contact data, I found it to be very sluggish on my dual-core, 2.2 ghz pentium laptop with 2 gb ram. There is quite a lag time between clicking a button and seeing the screen refresh.
That being said, the software seems pretty powerful and customizeable, as it is built off a relational database. Integration with Outlook 2007 is good (you can sync your calendar and track messages send via outlook). However, I was sad to discover that you can't even get your Gmail via POP access using ACT because Act does not support the custom port numbers.
I am sure I have not yet tapped into the full potential of this software, but I at least wanted to comment on the speed / performance.
Outlook came out with Business Contacts Manager, which appears to give Act a run for its money. I will be trying that out next.
